Shipping Costs: Shipping is within the USA only and is completely FREE. No terms and conditions or asterisks!
Dispatch & Delivery:
Orders are dispatched within 3 to 7 business days for all products except pre-order items.
Shipping typically takes 3 to 7 business days, depending on the destination, for all products except pre-order items.
Note: Heartifacts Collective is not responsible for delays or loss in transit caused by logistics service providers. So far, this has happened exactly 0 times.
Business Hours:
Monday to Friday: 11:00 AM to 6:00 PM
Saturday: 11:00 AM to 1:00 PM
Packaging:
Products are securely packed in tamper-proof packaging.
Important: If you find the package tampered with, please do not accept delivery. Once the delivery is accepted, it is assumed that the parcel arrived securely.
If there are any issues regarding tampered packaging, please take a photo of the tampered packaging and contact us immediately via Whatsapp.
Multiple Addresses: All items in one order will be shipped to a single address. For multiple addresses, please create separate orders.
